Frequently Asked Questions
How can I upload an animal?
Visit our homepage wwww.leafanimals.com, sign up using your email and password, and click on "create profile." Click here for more details
Are you a shelter?
We are not a shelter, we are an online platform for animal adoptions and fostering.
Can you post my animal on your social media?
Our social media posts are scheduled, if you would like us to create a special post for your animal, please make sure the pictures you uploaded are clear, bright, and the animal looks healthy. You can find our photo guidelines for social media posts here
How do I know if my adoption or foster application has been approved?
The adoption process may take some time, so if you don't hear back from us on any of the contact information you provided within a week then the application wasn't approved.
How can I adopt an animal from your website?
Click on the picture of the animal you like, and click on “adopt me”, it will take you to a form or click on "اتبناني" for an Arabic version; fill it out and submit it. For more details, click here
I rescued an animal, can you help?
Unfortunately, we don’t have a rescue center or a shelter. However, you can ask our friends and partners to help you.
Click here to check our friends:
Where are you located?
We don’t have a location, rescue center or a place to keep animals. We are an online platform for animal adoptions and fostering.
How do I edit my animal’s profile?
Make sure you are logged in, go to your profile on the top right and click on "Manage Animals". You will find all the animal profiles you uploaded and you can now edit them.
I filled an adoption / foster application for an animal but didn’t hear back?
The adoption process may take some time, if you don't hear back from us on any of the contact information you provided within a week, then the application wasn't approved.
How will I know that someone wants to adopt my animal?
As soon as someone fills a good application for your animal, someone from our adoption team will get in touch with you through one of your contact information.
I posted an animal for adoption but I don't see their profile on the website?
It can take up to 24 hours for the profile to be live on the website. Our team reviews the profiles before approving them. If your animal's profile is not on the website after 24 hours, please contact us on info@leafanimals.com
How much does dog adoption cost?
There is an adoption and service fee of 900 EGP (or equivalent). This amount includes Leaf Animals’ service fee, post adoption support and a free 45-minute session with qualified canine behaviourist, Emma Mclean. An amount of 400 EGP will be refunded if the adoption process is not completed.
How much does cat adoption cost?
There is an adoption and service fee of 400 EGP (or equivalent). This amount includes Leaf Animals’ service fee and post adoption support. This fee is not refundable if adoption is not complete.
What is the adoption service fee for?
Our service fee includes a range of backend work that includes a vetting process, a 60min interview, coordination between the potential adopter and the person that has the animal, as well as life long post adoption support, soruces, follow ups, recommendations, discounts and more.
We work thoroughly in order for the process to be efficient and for the placement of the animal to be successful. This process takes time and requires a certain amount of attention.
Why do I have to go through an interview?
The interview is an important part of the adoption process to ensure a suitable match between the potential adopter and the animal. It allows us to assess compatibility, gather information about your lifestyle and experience, and address any concerns or questions you may have. The interview also provides an opportunity to guide you and tell you about responsible animal guardianship and discuss the long-term commitment involved. Ultimately, the interview helps ensure that the animal is placed in a loving and permanent home where their needs will be met.
How do i pay through VF-Cash?
Send us an email or reach out via our social media pages to give you the Wallet number for instapay app, then send us the transfer and we will send you the code to use for subscribing, click "verify" and then click on "purchase."
Why can't I upload videos to my animal's profile?
Ensuring videos meet our force-free guidelines is complex. Low-quality videos can also diminish an animal's visibility and chances of adoption.
Why do you ask for home videos in adoption and foster applications?
We request home videos to understand the environment the animal will live in, aiding our adoption coordinator in offering tailored advice. We don't do home visits due to our small team size. Videos, viewed only by the coordinator, are deleted post-decision, and we never request detailed home addresses.
Why is my animal not posted on social media?
All animals will be shared on our social media stories twice per month as per all our subscriptions. It can take some days before you animal is on our social media stories.
When is my animal going to have their own post on social media?
Not all animals on our website get their own social media posts. To get your animal be eligible for a special post, they should have enough information on their profile and the photos should align with our photo guidelines.
Why is my animal still on your social media after they’ve been adopted?
Once an animal is adopted through Leaf Animals or other channels, their individual post remains on our Instagram page due to our carefully planned posting schedule. We adhere to a specific sequence for our posts, so even after adoption, the post stays up to maintain the consistency and flow of our content.
Can I request updates on an animal that was adopted after I saw them on your social media?
Absolutely! We understand that you may become attached to an animal you’ve seen on our social media. While we respect the privacy of the new guardians, we do our best to provide occasional updates on the animals that have been adopted. Feel free to reach out to us, and we’ll do our best to share any available updates with you.